Step 1: Submission of Your Service Request

Via E-mail: Attach (in MS Word or PDF form) the letter/document you wish to be translated or cut and paste it into the body of the E-mail.  Then include your first/last name, postal mailing address, phone number, and the type of service you are requesting.
E-mail all of this to us at service@koreanadoptiontranslation.com

Via U.S. Mail: Include a photocopy of the original letter/document you wish to be translated along with your first/last name, postal mailing address and e-mail address, phone number, and the type of service you are requesting. 
Send all this to Korean Adoption Translation, P.O.Box 17095, St. Paul, MN 55117, U.S.A.

Step 2: Service Request Confirmation

In 24~48 hours after Korean Adoption Translation receives your Service Request, you will receive a Service Request Confirmation via E-mail. This will include any questions or clarifications that Korean Adoption Translation has regarding your Service Request.   For Phone/Meeting Interpretation Services, you will be contacted by phone/e-mail in order to arrange a time, location, and an estimated cost for the service to be rendered.

Step 3: Receiving Your Service

Letter and Medical/Legal Translation: You will receive your completed translation with a Bill of Service within five business days from your receipt of Service Request Confirmation e-mail from us.                   
Phone/Meeting Interpretation Services: You will receive your interpretation service per the time/location/cost previously arranged. 

Step 4: Payment

For Phone/Meeting Interpretation Services, payment must be made at the completion of services on the same day the service was rendered.  For all other services, within five business days after the receipt of your completed translation and Bill of Service, please send your payment in full by personal check or money order via U.S. mail to :
(Pay to the order of) Korean Adoption Translation
P.O.Box 17095, St. Paul, MN 55117, U.S.A.

You can also pay with debit/credit card via PayPal.